Nepal Traditions & Co.

Last updated: 9 November 2026

1. Introduction

Welcome to Nepal Traditions & Co.

We respect your privacy and are committed to handling your personal information responsibly and transparently.

This Privacy Policy explains how we may collect, use, store, disclose and protect personal information when you visit our website, contact us, submit an enquiry or interact with our business.

We aim to comply with applicable Australian privacy laws, including the Privacy Act 1988 (Cth) and the Australian Privacy Principles where they apply to our business.

2. Information We Collect

Depending on how you interact with us, we may collect:

• Your name

• Email address

• Telephone number

• Information you provide through contact or enquiry forms

• Details of products you enquire about

• Correspondence and communications with our business

• Technical information, such as browser type, device information and website usage data, where collected by our website or service providers

We only seek information reasonably necessary for our business activities.

Our online store is currently being prepared. Online checkout and payment processing are not yet available through this website.

3. How We Collect Information

We may collect personal information when you:

• Contact us by email or telephone

• Submit an enquiry through our website

• Request information about our products

• Communicate with us through our business channels

• Visit or interact with our website, where technical data is collected automatically

We may also receive limited information through third-party services used to operate our website.

4. How We Use Your Information

We may use personal information to:

• Respond to questions and enquiries

• Provide information about our products and services

• Communicate with customers and prospective customers

• Manage customer service enquiries

• Maintain and improve our website

• Protect our website against misuse or unauthorised access

• Comply with applicable legal obligations

We will not use your contact information to send promotional emails without an appropriate legal basis or consent where required.

5. Cookies and Website Analytics

Our website or its service providers may use cookies and similar technologies to support website functionality, security and performance.

Depending on the website services enabled, these technologies may collect information about how visitors access and use the website.

You can manage or disable cookies through your browser settings. Some website features may not function as intended if cookies are disabled.

6. Sharing Personal Information

We do not sell personal information to third parties.

We may disclose personal information where reasonably necessary to:

• Website hosting and technical service providers

• Email and communication service providers

• Other service providers assisting with legitimate business operations

• Government agencies, regulators or law enforcement authorities where required or authorised by law

We seek to limit disclosure to information reasonably necessary for the relevant purpose.

7. Storage and Security

We take reasonable steps to protect personal information against misuse, interference, loss, unauthorised access, modification and disclosure.

Our website is operated using third-party hosting and website services.

Although we aim to use appropriate security measures, no method of electronic storage or internet transmission can be guaranteed to be completely secure.

We retain personal information only for as long as reasonably necessary for legitimate business purposes or applicable legal requirements.

8. Accessing or Correcting Your Information

You may contact us to request access to personal information we hold about you or to ask us to correct information that is inaccurate, incomplete or outdated.

We will consider requests in accordance with applicable Australian law.

We may need to verify your identity before providing access to personal information.

9. Overseas Disclosure

Some third-party website, hosting, communication or technology providers may process or store information outside Australia.

Where overseas disclosure occurs, we will take steps required by applicable Australian privacy laws.

The countries involved may depend on the providers and services used by our business.

10. Privacy Enquiries and Complaints

If you have questions, concerns or complaints about how Nepal Traditions & Co. handles personal information, please contact us using the Contact Us or Send Enquiry section of our website.

Website: www.nepaltraditions.com.au

Business: Nepal Traditions & Co.

Please include sufficient information for us to understand and respond to your enquiry.

We will review privacy concerns and aim to respond within a reasonable timeframe.

If you are dissatisfied with our response, you may be entitled to contact the Office of the Australian Information Commissioner (OAIC), where its jurisdiction applies.

OAIC website: www.oaic.gov.au

11. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our business operations, website features, legal requirements or information-handling practices.

Any updated policy will be published on this website with a revised last-updated date.

We encourage visitors to review this page periodically.

Nepal Traditions & Co.

Crafted with Heritage. Shared with Love.

Welcome to Nepal Traditions & Co.

Please read these Terms & Conditions carefully before using our website.

Nepal Traditions & Co. is an Australian-based business celebrating Nepalese culture, heritage and traditional craftsmanship through a thoughtfully curated collection of products.

By accessing or using www.nepaltraditions.com.au, you agree to these Terms & Conditions, subject to your rights under applicable Australian law.

Our online store is currently under development. Products displayed on this website are for information and preview purposes only. Online purchases, payments and checkout services are not yet available.

These Terms & Conditions explain the rules governing website use, product information, intellectual property, future purchases, consumer rights, privacy and limitations of liability.

We reserve the right to update these Terms & Conditions as our website and business services develop.

Last updated: 9 November 2026.

2. Website Use

This website is provided for general information about Nepal Traditions & Co., our products and our cultural heritage.

Visitors agree not to misuse the website, attempt unauthorised access, interfere with its operation or use its content for unlawful purposes.

We may modify, suspend or discontinue website features where reasonably necessary.

3. Product Information

We aim to provide accurate descriptions and images of our products.

Colours, patterns, textures and dimensions may vary from images displayed on the website, particularly for handmade or traditionally crafted products.

Product availability, descriptions and pricing may change.

Displaying a product does not guarantee that it is currently available for purchase.

4. Orders and Payments

Our online store is currently under development.

Online checkout, payment processing and direct website purchases are not yet available.

Any future ordering arrangements, accepted payment methods and applicable charges will be communicated before customers complete a purchase.

When online shopping becomes available, these Terms & Conditions will be updated to explain the ordering and payment process.

5. Prices and Availability

Unless otherwise stated, prices displayed for future sales will be in Australian dollars (AUD).

Where applicable, GST and additional charges will be identified in accordance with Australian law.

We will endeavour to keep product information accurate and notify customers of relevant changes before accepting an order.

6. Shipping and Delivery

Shipping and delivery services are not yet available through our website.

When online sales commence, we intend to publish information about delivery locations, shipping charges, estimated delivery timeframes and relevant conditions.

Delivery estimates will be indicative unless expressly agreed otherwise, and customers will retain their rights under Australian Consumer Law.

7. Returns, Refunds and Consumer Guarantees

Nothing in these Terms & Conditions excludes, restricts or modifies any rights or remedies that cannot lawfully be excluded under the Australian Consumer Law.

When we begin selling products, customers will have access to applicable consumer guarantees, including remedies for products that fail to meet those guarantees.

Change-of-mind returns may be subject to a separate returns policy, provided that policy does not limit statutory consumer rights.

8. Intellectual Property

Unless otherwise indicated, the original text, branding, logos, website design and other content created or owned by Nepal Traditions & Co. are protected by applicable intellectual property laws.

Third-party images, designs and other materials remain the property of their respective owners.

Visitors must not reproduce or commercially exploit protected website content without appropriate permission or another lawful basis.

9. External Links

Our website may contain links to third-party websites or services.

These websites operate independently, and their content, privacy practices and terms may differ from ours.

We are not responsible for third-party websites to the extent permitted by applicable law.

10. Privacy and Liability

Personal information is handled in accordance with our Privacy Policy and applicable Australian privacy laws.

We aim to maintain accurate and accessible website information, but cannot guarantee uninterrupted or error-free website operation.

To the extent permitted by law, Nepal Traditions & Co. is not responsible for losses arising from circumstances beyond our reasonable control.

Nothing in this section limits rights or remedies that cannot lawfully be excluded.

11. Changes, Governing Law and Contact

We may update these Terms & Conditions to reflect changes in our website, business operations or applicable laws.

Updated terms will be published on our website with a revised effective date. Changes will not retrospectively remove rights arising under existing agreements.

These Terms & Conditions are governed by the applicable laws of the Northern Territory, Australia, subject to any mandatory legal protections.

For enquiries, please use the Contact Us or Send Enquiry section at:

www.nepaltraditions.com.au

Nepal Traditions & Co.

Crafted with Heritage. Shared with Love.